Insights
We act based on what we know and we always learn from what we do. We also think that sharing and collaborating is the best way to move things forward. Take a look at our research and insights and get in touch if you want to talk to us about what we do.
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Peer-research – a participant’s perspective
Following some peer research we did for Get Online Week, our annual campaign for improving digital skills, Peer Researcher Amanda shares her thoughts on the campaign.
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Improving financial capability through digital skills
This report summarises research exploring challenges for support to improve digital skills for low-income households in financial difficulties, and initial recommendations on how to overcome these.
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Participating in a digital economy
This report draws on our findings and existing evidence and presents recommendations for how we can enable more people and businesses to participate fully in a digital economy.
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Improving digital skills for small and micro businesses
This report summarises research exploring challenges to equipping small businesses and sole traders with the skills to flourish in a digital economy, and recommendations on how to overcome these.
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Improving digital skills for employability
This report summarises research exploring challenges for support to improve employability through digital skills for people facing significant disadvantage.
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Voicebox Cafés: an evaluation
This evaluation report explores the work of our Voicebox Cafés project, aimed at providing a safe space for young women to participate in democracy and public life, using digital as an enabler.
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Testing Digital Inclusion in Kenya
Read about our top findings from our year-long Digital Life: Kenya project, piloting the use of Learn My Way by the Kenya National Library Service.
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What can we learn from our local centres?
This report shows our findings after asking 57 centres about the issues facing them, to help us better shape our strategy to respond to the needs of our centres.
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How we change the world
In this report, Good Things Foundation's theory of change lays out what we’ve learnt about how we - and the centres we’re working with in the Online Centres Network - are having an impact.
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English My Way Phase 3 Evaluation Report
Funded by The Department for Communities and Local Government, this project aimed to support people facing significant language barriers and integration challenges to improve their English language skills through a fresh approach to Pre-entry ESOL.
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Libraries Delivering Digital Inclusion
This report shares the findings of our libraries project, which helped us develop a deeper understanding of public libraries and how we can better work with them to help tackle digital exclusion.
