Doing digital: How it can help improve wellbeing in the homelessness sector

In the UK, there are 11.9 million people without essential digital skills and 15.2 million people who aren’t making full use of the internet. Despite the huge growth in ownership of smartphones, people who experience homelessness – particularly those who sleep rough and/or have multiple needs – are often socially and digitally excluded. They can face barriers to getting online and using online services, meaning specialist support and help is vital to help them access all the benefits the internet has to offer.

This guide offers advice and resources for homelessness organisations wishing to do more with digital. Whether it’s helping the people you support to benefit from what the internet can offer, or simply helping you and your service users to keep up with the ever-changing technological world around you, this guide should have something of interest to you.