The economic impact of Basic Digital Skills and inclusion in the UK

This report presents for the first time both the costs, and the significant benefits of equipping everyone in the UK population with Basic Digital Skills.

7.9 million people will still remain without digital skills by 2025 if action isn't taken

£143 average annual savings made per person by shopping online

£121 million savings the NHS would make if everyone in the UK had Basic Digital Skills

Findings of this report reveal the significant benefits for individuals (including both cost and time savings, as well as social and wellbeing benefits), and for the UK as a whole, in terms of productivity and savings.

This report presents the results of a study on the costs and associated benefits of equipping 100% of the UK population with Basic Digital Skills.

The purpose of the study was to establish the likely investment required in order to achieve a fully digital society and to estimate the benefits that will result, for individuals, government and society as a result of the initiative.

 

The economic impact of digital skills and inclusion in the UK

Download the full report (549.7KB pdf)

Let's Fix the Digital Divide together

The coronavirus pandemic has exposed and exacerbated digital exclusion across the UK. Digital inclusion is no longer a nice-to-have, but a need-to-have and people still urgently need access, digital skills and support. We appreciate donations of any size as your donation can contribute to getting more households connected and comfortable using technology.

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