Insights
We act based on what we know and we always learn from what we do. We also think that sharing and collaborating is the best way to move things forward. Take a look at our research and insights and get in touch if you want to talk to us about what we do.
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Building a Digital Nation
Each year Good Things Foundation create a Digital Nation infographic, gathering together the facts and stats about digital inclusion and exclusion in the UK. Find every infographic since 2016 on this page.
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Accessing HMRC services: the role of the community sector
Online Centres help people to interact more confidently with HMRC benefits and tax services. They use their holistic support model to identify and respond to a range of user needs. This report characterises these needs and the impact of Centres’ responses to them.