Challenging wider inequalities

Social inclusion is about making sure that everyone – regardless of age, income, or ability – has the same opportunities, helping to level the playing field for all.

It’s a complex issue made up of many different causes. We know there’s no single answer to all of these issues but we believe digital can help.

Whether voting, searching for jobs, accessing health services or connecting with the community around you, no one should be left behind and no one should be left without a friendly face and support to improve their lives.

Limited users of the internet are 1.5 times more likely to be from Black, Asian and minority ethnic groups compared with extensive users (Yates analysis of Ofcom, 2021).

58% of people supported through our Digital Lifeline programme identified their disability or health condition as a barrier to using the internet.

How are we affecting change?

Find out more about how we are supporting communities and our network.

Reboot

Reboot UK was a digital skills programme for multiply excluded individuals, focused especially on people affected by homelessness and mental health problems.

 

English My Way

English My Way was a community-based English language project, developed by Good Things Foundation in partnership with the BBC and the British Council, which supported adults with no or low levels of English language skills.

 

Related news and insights

  • Motivational barriers of non-users of the internet

    19/02/2019 · Digital skills and adult learning

    Motivational barriers of non-users of the internet

    A report on the findings of Good Things Foundation, Professor Simeon Yates (University of Liverpool), and BT's partnership research into understanding motivational barriers of non-users of the internet.

  • Doing Digital Inclusion: Disability handbook

    13/12/2016 · Accessibility and wider inequalities | Digital skills and adult learning | Health and wellbeing

    Doing Digital Inclusion: Disability handbook

    This handbook outlines some of those barriers, and offers advice and resources, for those already delivering digital skills who would like to better support disabled people, and to disability support organisations wishing to offer digital inclusion activities for the first time.